Política de reembolso

Thank you for shopping at honortogod.com. We take great pride in the quality and craftsmanship of our products. Because our items are made with careful attention to detail, we operate under a strict final sale structure.

1. General Policy: All Sales Final

Please note that we do not offer general returns or exchanges for preference, change of mind, or size choices made during ordering. All sales are strictly final. We encourage you to carefully review product descriptions, specifications, and size guides prior to finalizing your checkout.

2. Exceptions for Damaged or Defective Items

The sole exception to our final sale policy applies to items that are deemed to have manufacturer defects or arrive damaged. To be eligible for consideration under this exception, the item must remain:

Unopened and unworn
In pristine, good condition
In its original, unaltered packaging

Shipping Responsibility: All return shipping costs are the exclusive responsibility of the customer. Return shipping fees will not be covered, credited, or reimbursed by Honor To God.

3. Damages and Issues

Please inspect your order upon receiving it and contact us immediately if the item is defective, damaged, or if the wrong item is received. We will evaluate the issue and correct it. If the product is deemed defective your order is eligible for a return or exchange.

4. How to Submit a Claim

Please contact us at help@honortogod.com to notify us of your issue. Please include:

Your full name
Your specific order number
A brief explanation of the problem
Photographic evidence explicitly demonstrating the issue (e.g., clear photos showing the exact manufacturer defect, the incorrect size received, or the wrong item).

5. Resolution and Compensation

Once your claim is submitted with the necessary photographic documentation, our team will review the details. Verified fulfillment errors and material defects are handled under the following policies:

Defective Items: We will provide a 50% off discount code for a future purchase for any verified defective items.
Fulfillment Error / Incorrect Size Sent: For all incorrect size orders, we will resend the correct item out immediately at no extra charge, and the incorrect item size can be kept.